Owners of bars, restaurants, cafés and nightclubs can leverage WiFi to engage their customers, increase their social exposure and their revenues. Though hundreds or thousands of new people come and go from these public venues every month, it’s hard to track them, engage with them, make them stay longer or make them want to come back.
Radical WiFi, with its incredible set of features for social engagement and data capture, allows you to gather useful info such as email addresses and phone numbers, and promote your location to new potential customers.
Collect data about customers
WiFi gives you the unique opportunity to know your customers and engage with them during and after their visit to your location. Thanks to the data capture tool, every user that connects to WiFi is automatically saved in your Radical WiFi dashboard, together with all the available personal data (such as name, surname, address, gender, age, e-mail address, phone number, device, browser…).
Radical WiFi allows you to export this information to any marketing software or external database, to promote your location using customized newsletters, social re-targeting or sms.
Social Login, Facebook check-ins and Likes
Thanks to Radical WiFi, users who want to connect to WiFi see a splash page with the name and brand of your bar / restaurant where they can login to the WiFi network with 1 click, simply using their Facebook account (or other preferred social accounts, like Instagram or Twitter…).
You can also ask them to like your Facebook page before connecting to your WiFi, or to “check-in” at your location and post feedback about your location.
Customize your landing page
The Radical WiFi splash page (aka the authentication page that users see before connecting) can be customized with your company logo, background… and you can also add links to your website, to your Trip advisor page, or to any other web page. Add your daily menu, or your last event’s video, or a personalized offer (like a free shot for new customers).
WiFi for hotels, B&Bs, resorts and holiday apartments
The hospitality industry can leverage Wi-Fi to grow their revenues, get positive word of mouth, keep their guests happy and willing to return.
Radical WiFi has been chosen by thousands of hotels and hospitality venues worldwide that appreciate the easy guest access system managed through the captive portal and the smart control dashboard.
Easy WiFi access for hotel guests & staff
Radical WiFi features multiple authentication methods, such as social login, social actions (like Facebook check-in), email/phone, voucher or personal / custom code, password… The connection is 100% secure, as Radical WiFi isolates guests and completely separates networking management traffic from clients’ traffic.
For example, the IT manager of a hotel chain could configure 4 SSIDs for each hotel: one for public spaces, like the restaurant and the hall, with social login and a limited session time; one for the rooms, with voucher-based access for free or paid Wi-Fi; one for the hotel staff, with password; and one hidden, only for hotel equipment and other mobile payment systems.
Use WiFi to sell your services
Transform your Wi-Fi network into a powerful tool to increase booking, thanks an increased social visibility. Ask your guests to check-in at your hotel on Facebook when they first login to the Wi-Fi network and get positive reviews on Tripavisor. Word of mouth and a positive web reputation will help you increase the number of bookings.
Wi-Fi helps you with upsell, as well. Show users your superior rooms and suites by adding images to the splash page, and encourage them to upgrade their booking, by reserving a more luxurious room. If you’re selling Wi-Fi through coupons, create different packages for basic Wi-Fi, standard Wi-Fi and high-performance Wi-Fi (based on the data quota, the number of devices, bandwidth…).
WiFi coupons: customize settings
The Radical WiFi built-in couponing system allows you to issue free or paid coupons for your hotel guests, and customize settings for each coupon. You can manage the expiration date, the duration, the number of allowed devices, the bandwidth per user and the maximum amount of data in download and upload.
Furthermore, you can customize the access code and add a label, like the surname, the room number, etc.
Paid Wi-Fi and free Wi-Fi can be used together, without buying new hardware. If a guest needs unlimited bandwidth, you can sell him a specific coupon at the reception, while limiting bandwidth and session time for the other users.
Robust and secure, but easy to use
Radical WiFi is a resilient, secure and robust system for managing your wireless devices and WiFi network.
And it’s extremely easy for clients to use! Your guests will be delighted by the automatic detection of the captive portal and the quick login process.
Roaming between wireless devices
If the network is properly configured, users can move within your hotel, even outdoor, even while making VOIP calls, without experiencing disconnections. This is done through Radical WiFi’s innovative seamless roaming. Furthermore, Radical WiFi allows users to roam between multi-vendor access points: with complete freedom to choose the hardware, the hotel can buy access points from different manufacturers.
WiFi for schools, training institutes, colleges, universities
Educational institutions can develop collaborative and interactive learning and enhance the digital studies’ curriculum by providing free Wi-Fi to students, staff and visitors.
For its incomparable set of features and its reliability, Radical WiFi has been chosen by thousands of private and public education organizations worldwide.
Easy network management for the IT staff
Radical WiFi allows the network administrator to easily manage all the devices, the networks, the SSIDs and the connected clients through one easy-to-use, centralized dashboard, even when the networks are composed by multi-vendor access points. Radical WiFi includes an advanced remote monitoring tool that sends alerts for disconnections and allows the administrator to easily manage guest access and onboard new devices.
Block inappropriate content with web content filtering
No need to worry about protecting children from inappropriate and objectionable websites, blocking hate or violence-oriented content or avoiding the improper use of Wi-Fi: with Radical WiFi, you are free to choose your favorite DNS web content filtering service and use it on top of your Radical WiFi access points, without further costs.
A dashboard to monitor WiFi usage
The Radical WiFi cloud-based dashboard allows you to check real-time and historical usage statistics, including signal, bandwidth, session time, etc.
These statistics help you when configuring your network by, for instance, limiting session time for visitors or by providing a larger bandwidth in the conference room to allow for video conferencing.
If someone is using your Wi-Fi network inappropriately, you can kick them off or even, ban them indefinitely.
You have full control over your network and its statistics, and making decisions over scaling your network or configuring it differently.
Roaming between wireless devices
Radical WiFi features multi-vendor roaming: if users move within the location, their devices will roam from one access point to the other, without any disconnection. If the network is properly configured, even VOIP calls over Wi-Fi are uninterrupted within the whole location. The splash page is seen only once, when the user connects for the first time.
Share content with Wi-Fi users
The Radical WiFi built-in splash page is fully customizable and you can use it to communicate with students or staff.
You can display your school logo, photos, videos, external links and buttons, custom HTML and announcements.
In-store WiFi for retail shops and shopping malls
Nowadays, the success of the retail industry revolves around meeting the increasingly demanding customer needs. By deploying in-store Wi-Fi within retail shops, shopping malls and department stores, retailers can effectively acquire more customers and increase in-store engagement to retain them.
By virtue of its comprehensive set of features, Radical WiFi is the right solution to better engage customers, make them feel comfortable and more keen to buy your products.
A dashboard to analyse customer data
WiFi is a valuable resource for shops to capture customer data easily. Indeed, when users authenticate to a Wi-Fi network, they are required to provide personal information, such as name, email or phone numbers, age, gender, etc. You can collect and store this data on the Analytics Dashboard provided by Radical WiFi, a powerful tool that allows network admins to analyse user data to better target and serve your shop’s visitors. For instance, you see the number of people who visited your shop last week, month or during a selected period, how many times they came back, their demographic information, the number of receipts of a specific day, etc. In this way, you can easily detect people’s shopping trends and base your offering on that.
Promote your products and offers on your login page
Radical WiFi features a responsive, multi-language and customizable login page, on which retailers can advertise their products and offer tailored promotions:for instance, you can add discount coupons for new customers to use on their next visit, as a way to incentivize them to come back to your venue. You can advertise banners or videos, with random or time-based rotation. You can also add a html widget on your login page, and if you have an ecommerce, you can leverage your Wi-Fi to increase its visibility: you only need to add it in the walled garden, and then link it from your login page.
Increase your brand awareness on social media
The captive portal provided by Radical WiFi provides a variety of user authentication methods: login through email addresses or phone number, authentication through a personal code (i.e., the fidelity card code) or SMS, and social login. Among them, social login is the most suitable to increase your social visibility and online engagement in a fast way. Indeed, through social login, customers access your network by simply using their social media accounts, i.e. Facebook, Twitter, Instagram, etc. Thanks to this authentication method, you can ask users to like your Facebook page or to share their positions through a Facebook Check-in: in this way, more people will hear about your retail shop or store. With Radical WiFi, network admins can real-time monitor their social hot spot usage and, for instance, compare Facebook insights and social media analytics on their social dashboard.
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