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Managed Services

Comprehensive Managed Services, designed to optimise performance and maximise ROI.

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Why Managed Services?

As your technology stack grows, so does your need for expert management. Organisations sign up for services and go through onboarding and deployment without fully understanding the service they have signed up for. This can lead to underutilisation and struggling to address potential issues down the line. That’s where our Managed Services fit in — to fill the gap and ensure your technology works for you, not the other way around.

Managed Services offer a proactive approach to the maintenance and optimisation of your IT products, making it more cost-effective compared to reactive, hourly-billed technical support. Our goal is to provide a seamless, hands-off experience, ensuring your services are fully managed for optimal performance and ROI.

Comprehensive Management for Optimal ROI

We offer Managed Services in the following two categories:

Managed Security & Backup Services (Acronis, RADMARC, RADSPY)

  • System and Security Checks: Routine system checks, backup verification, and threat management.
  • Proactive Issue Resolution: If a backup fails, we rerun it and resolve persistent issues by contacting the user.
  • Threat Management: Identify and mitigate threats, with detailed monthly reports on actions taken.

Managed Office Suite & Email (Workspace, Microsoft, Business Email & cPanel Email)

  • User Management:Creation, deletion, password resets, and data migration.
  • Security Enhancements: Annual forensic audits and security checks to safeguard your accounts.
  • Custom Services: Additional billable services such as OU creation and expanded role management.

On demand training for new and existing staff is inclusive in our Managed Services to ensure everyone can make the most of their tools and features.

Benefits of Managed Services

Cost-Effective

Lower costs through deals and cheaper than hiring full-time staff.

Skilled Expertise

Access to a wide range of skilled professionals.

Quick Response

Initial response within one hour during working hours.

Reliability and Security

Reduced downtime and enhanced security.

Pricing

$1 per user per service per month
Annual Payment Discount: 1 month free

Sample Pricing Breakdown (Client A):

Client AUser CountCost Per User, Per MonthTotal Per MonthAnnual Cost
Security & Backup Management (e.g. Acronis, RADMARC, RADSPY)20$1$20
Office Suite Management & Old School Emails
(e.g. Workspace x 40 & MS x 8)
48$1$48
$68$748

Why Choose Radical Cloud Solutions?

Extensive Support

We can support a large technical stack at cost-effective pricing.

Certified Expertise

Our team collectively holds many certifications which would be more cost-effective than a company employing individuals.

How to Use Our Service

To get started, email your request to [email protected]