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We are on hand with the necessary skills and tools to assist when you need it most, so that your business and brand can keep growing.

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Support - Cloud Software

Cloud software

Meet your business challenges head on with cloud computing services related to:

  • Priority liaison with inhouse support for Unleashed, Dear, Shopify and Woocommerce
  • Platform integrations
  • Training
  • Remote system checks
Support - Consultation


We are on hand to work on ideas and focus on queries pertaining to:

  • SEO & Digital Marketing
  • App Development
Design - Services


Our design services make cutting-edge design-led thinking available to organisations of all sizes and budgets:

  • Email signature creation
  • Logo creation
Emails - Services


Whatever your email requirements are, our team of skilled professionals is at your disposal in assisting you with the following:

  • Adding and deleting licences
  • Resolving sending, receiving, archiving issues
  • Password resets
  • Consolidation
  • New staff setups (Office 365, Windows, Workspace)
Network - Support


To help find the best IT security solution for you and your business, we can assist with the following:

  • Firewall installation
  • Settings adjustment

Server Management

Server management and monitoring services observe your servers 24/7, restore failed services, and keep your systems updated:

  • Support for one server (hosted with us)
  • Monitoring & Prevention
  • Module updates
  • Security updates
  • System tuning & Hardening
  • Outage response

$65 PER MONTH which includes 3 hours of maintenance and diagnostics of servers for reliable operation and optimal performance.
Additional support (>3hrs) charged at $55 p/hr

Websites - Support


Focus on growing your business and let us take care of the maintenance of your website with:

  • Virus scans
  • Plugin updates
  • Content updates
  • Theme updates
  • Product updates / removals (for ecommerce)
  • Analytics updates

All our support is provided remotely to keep costs down and also drastically improve turnaround time assisting our customers and end users.

Platform Support

Once we have deployed your platform/service (e.g. inventory management system, emails platform) we can provide ongoing support charged on a monthly retainer.

Platform Support 1 Fast response time
  • Live online shared screen
  • 1 on 1 problem solving
  • 1 hour per month of online support; additional time charged at$29 per hour
Platform Support 2 Fast response time
  • Live online shared screen
  • 1 on 1 problem solving
  • 2 hours per month of online support; additional time charged at $27 per hour
Platform Support 3 Fast response time
  • Live online shared screen
  • 1 on 1 problem solving
  • 3 hours per month of online support; additional time charged at $25 per hour

OR pay as you go for $39 / hour

Technical Support

Let us help with all your technical needs however simple or complex. This covers all new development such as new website content, new staff training & new system integrations.

Technical support 1 Fast response time
  • Simple updates e.g
  • New website page
  • Website changes
  • Analytics update
  • And more …
Technical support 2 Fast response time
  • Staff training
  • Dashboard builds
  • Integrations of existing platforms
  • Complex new section of a website
  • And more …
Technical support 3 Fast response time
  • Software development
  • App development
  • System integrations
  • Server deployment
  • And more …

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Ready to grow your business? So are we!

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