Founded in 1997 and based in Hermanus, Coastal Trusses is a leading supplier of timber trusses and roofing solutions for both residential and commercial projects across South Africa. They are the only SABS mark holder for treated timber trusses and maintain a strong partnership with ITC-SA, reflecting their commitment to quality, compliance, and industry standards.

But even the strongest foundations sometimes need a modern upgrade.

The Challenge

For years, Coastal Trusses relied on a traditional POP3 mail server to manage communication. This older system stored emails on a single computer and didn’t allow easy access from other devices, making collaboration slow and cumbersome.

While it served its purpose in the past, the system had become increasingly limiting:

• Restricted storage caused bottlenecks.
• Outdated security protocols exposed the business to cyber risks.
• Lack of collaborative tools slowed workflows, especially for teams on-site versus in the office.

Employees often felt frustrated by slow email delivery, lost attachments and the difficulty of coordinating across teams. It was clear: their legacy system couldn’t keep up with a growing, agile business.

The Solution

Radical Cloud Solutions partnered with Coastal Trusses to implement Google Workspace, a secure, cloud-based productivity and collaboration platform. 

Google Workspace brings together email, calendars, file storage, document creation and team collaboration tools in a single ecosystem. By moving to this modern platform, Coastal Trusses could replace their legacy systems with a solution designed for efficiency, security and scalability.

This transition unlocked:

• Scalable storage that grows with the business, eliminating email and file size limitations.
• Enhanced data security with enterprise-level protection against cyber threats, including phishing and malware.
• Seamless access to collaboration tools such as Gmail, Google Calendar, Google Drive, Docs, Sheets, Slides and Maps, enabling teams to work together in real time, whether on-site or in the office.
• Streamlined workflows through shared drives, real-time document editing and integrated communication tools, reducing delays and improving project coordination.

Employees immediately noticed the difference. Teams could now share documents instantly, coordinate projects effortlessly and access information securely from anywhere. 

“It was an aha! moment for us all,” says Marius Harris, Business Manager at Coastal Trusses.

“Moving to Google Workspace has completely modernised the way we work. Our team can now collaborate seamlessly, access files securely from anywhere, and focus more on delivering quality to our clients. Radical Cloud Solutions made the transition smooth and stress-free.”

Adding a client perspective further reinforced the impact:

“Working with Coastal Trusses has always been reliable and professional. Knowing they now have such modern systems in place gives us even more confidence in partnering with them.” – Coastal Trusses Client.

The Results

The impact of the Google Workspace migration was transformative:

• Improved communication and workflow efficiency across the organisation.
• Simplified document sharing with secure, anytime access.
• Greater agility and productivity, positioning Coastal Trusses to maintain top-tier customer service and support their leadership in the structural timber industry.

Building for the Future

Just as timber trusses provide strength and stability to buildings, Coastal Trusses now has a digital foundation that strengthens its business operations. With Google Workspace, they are better equipped to scale, innovate and continue delivering exceptional service.

Radical Cloud Solutions is proud to have supported Coastal Trusses on this journey from timber to tech, proving that digital transformation through cloud solutions for businesses can empower teams, improve efficiency and unlock growth opportunities.

Radical Cloud Solutions specialises in cloud services, IT management and digital transformation. With over two decades of experience, we assist businesses in modernising their operations through tailored solutions such as Google Workspace, Microsoft 365, cybersecurity, hosting and custom application development. Our approach emphasises seamless system integration, robust data security and scalable infrastructure, enabling our clients to enhance collaboration, boost productivity and drive growth.

Ready to modernise your business?

Contact us today for a free consultation on migrating your business to Google Workspace or learn more about our cloud solutions for businesses: [email protected]